An honorable member of the Coffee Shop Has Just Posted the Following:
This will be most probably my last time taking Tiger Air and now I know why their business is going down hill.
They have subtly changed their rules, making us believe that they have increased the hand carry luggage weight from 7 kg to 10 kg but in fact this increment comes with the inclusion on ALL carry in, inclusive of laptop bags or handbag. Most laptop with bag will weigh more than 3kg.
I have been a customer for over 10 years but was caught in this situation. If I have known this scheming technique, I would have bought the check in luggage in advanced which will cost only about $25. But instead now made to pay more than double for the check in which amount to $60 !
For a ticket of less than $140 to pay $60 for a mere 10kg check in is really daylight robbery!
This will be my last flight with Tiger.
Goh Meng Seng
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