An honorable member of the Coffee Shop Has Just Posted the Following:
SingTel will compensate its home customers who were left without broadband, phone and pay-TV services for days after a fire broke out at one of its nine key Internet facility.
Some 60,000 home broadband service customers will get a speed boost for the next three months, the telco told The Straits Times on Monday. This means those on a 200Mbps plan will get bumped up to 300Mpbs for free, for example.
Affected mioTV customers will be given a month's worth of free viewing of all channels, while those who had their fixed voice line and mioVoice disrupted will get one- month's worth of free local calls.
For business customers, the telco said it will be reaching out to them individually to work out compensation packages.
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14-10-2013, 06:00 PM
SingTel compensation plan announced
